Shipping policy
Shipping Policy
Last updated: August 6, 2026
EVERLIFE, operated by SNGELLINA MONAE LIMITED, sells digital products only. There is no physical shipping involved.
Delivery of Digital Products
All products are delivered instantly after payment confirmation through:
- A download link shown on the order confirmation page
- An email sent to the address provided at checkout
Please allow a few minutes for the confirmation email to arrive. If you cannot locate your digital product, check your spam or junk folder before contacting support.
Delivery Issues
If you experience any issue accessing or downloading your digital product, contact us at contact@everlife-group.click with:
- Your order number
- The email used at checkout
- A description of the issue
Our team will respond within 1 to 2 business days.
Access and Compatibility
Digital products are provided in standard formats (typically PDF). You are responsible for having the software or device required to open and read the files.
Contact
For any delivery or access questions, contact contact@everlife-group.click.
Business hours: Monday to Friday, 9:00 AM to 5:00 PM (PST).