Shipping policy

Shipping Policy

Last updated: August 6, 2026

EVERLIFE, operated by SNGELLINA MONAE LIMITED, sells digital products only. There is no physical shipping involved.

Delivery of Digital Products

All products are delivered instantly after payment confirmation through:

  • A download link shown on the order confirmation page
  • An email sent to the address provided at checkout

Please allow a few minutes for the confirmation email to arrive. If you cannot locate your digital product, check your spam or junk folder before contacting support.

Delivery Issues

If you experience any issue accessing or downloading your digital product, contact us at contact@everlife-group.click with:

  • Your order number
  • The email used at checkout
  • A description of the issue

Our team will respond within 1 to 2 business days.

Access and Compatibility

Digital products are provided in standard formats (typically PDF). You are responsible for having the software or device required to open and read the files.

Contact

For any delivery or access questions, contact contact@everlife-group.click.

Business hours: Monday to Friday, 9:00 AM to 5:00 PM (PST).